Get Help
If we maintain web services for you under contract, please check the manual and/or help pages first and then, if you can't find the answer, email us, Skype, call or message us during office hours — or come to the Fossbox live chat channel. If you don't have a contract, email us with some information about your needs and we will give you an estimate.
Our contact details and the location of our workshop are here
Ways to get free help for small VCS organisations:
- Come to our monthly informal support drop-ins. Remember these are self-help workshops, we can't provide extensive or on-demand free services. We don't provide help with proprietary software or operating systems such as MS Windows.
- You can get helpsheets from our training sessions covering topics such as getting started with Ubuntu, Sustainable ICT, Free Software. Try the WordPress Codex for more help with WordPress.
- For live online help with Ubuntu, try the Ubuntu-UK Team's free support resources. You can find out how to access Ubuntu-UK's live chat volunteer support here.
Before you ask for free help from volunteer services, always make an honest attempt to sort it out yourself using web-based help resources, and always make a note of any error messages to help techies get to the bottom of it quickly. Many thanks.
